Need Assistance? We're Here to Help
Browse Our Help Section
Explore our comprehensive Help Center, designed to answer your questions and guide you through our services. From understanding our sustainable practices to navigating our platform, find the support you need to make the most of Second Bind.
How It Works
We gladly accept a wide range of recycables, including books, electronics, toys, and clothing. You can drop off your items at our designated location or arrange a convenient pick-up service.
What types of items do you accept?
Is drop-off also an option?
How to request a pick-up?
Can I ship my items?
We provide a pick-up service for your recycables. If you prefer this option, simply fill out our request form and proceed to checkout. Once your request is confirmed, we will work on scheduling the pick-up at a time that suits you best.
Which areas do you offer pick-up services in?
Can pickups be canceled if needed?
Is it possible to reschedule a pick-up?
Do you offer in-home pick-up services?
We accept all types of book donations. Whether you decide to drop off your books at our location or prefer to schedule a pick-up, we appreciate every single book donation.
What type of books do you accept?
How to pack the books?
How do you recycle books?
We happily accept toys in good condition. However, please note that we cannot accept toys that are damaged or no longer usable. Your toys can bring joy to many children.
What types of toys do you accept?
Can I donate toys instead of recycling them?
Can broken or damaged toys be recycled?
We accept small, functional electronics that can fit into a medium-sized box. When you donate your electronics to us, you play a vital role in recycling items that can be challenging to dispose of properly.
What types of electronics do you accept?
How do I prepare my electronics for pickup?
We also accept textile donations, specifically clothing without stains. By choosing to donate your clothing items, you actively participate in reducing waste and promoting a more sustainable future.
What types of textiles can be recycled?
How do I prepare textiles for recycling?
What happens to textiles after they are recycled?
We provide a pick-up service for a nominal fee. This fee helps cover our operational expenses, ensuring the seamless continuation of our work. It's important to note that the pick-up fee may vary based on the number of boxes you wish to recycle.
Why is there a fee for the pick-up service?
Do you provide coupon codes for your pick-up service?
When can we expect a refund, if applicable?
Do you provide tax receipt?